Investigating Citizen Complaints & Officer Misconduct for Supervisors (Perez)

Duration: 2.5 Days

Cost: $525.00

Instructor: George Perez

Professional Development Hours: 20 PD hours

Course Overview

This comprehensive training program is designed for supervisory personnel responsible for managing internal investigations and citizen complaints. The course explores how internal investigations influence officer conduct and ethical decision-making within law enforcement agencies.

Learning Outcomes

Upon completion of this course, participants will:

• Understand the effect of internal investigations on officer behavior and ethical judgments
• Master practical strategies and concepts for conducting thorough citizen complaint investigations
• Distinguish between performance-related issues and serious misconduct, along with supervisory responsibilities for each type
• Recognize the critical importance of an impartial, responsive, and accessible complaint intake process and its influence on overall outcomes
• Review principles and methodologies for establishing and administering citizen complaint review boards
• Identify and classify various personnel investigation types, including internal reviews of alleged misconduct
• Apply specialized interviewing techniques specific to internal investigation contexts
• Apply appropriate interviewing methods when working with civilian complainants, officer witnesses, and accused employees
• Understand union contract protections, Law Enforcement Officer Bill of Rights provisions, and their application to internal complaints and investigations
• Examine constitutional protections related to compelled statements from public employees and workplace searches in both administrative and criminal contexts, with policy recommendations
• Apply knowledge of the Weingarten Doctrine and its impact on union representation rights during misconduct proceedings
• Understand Early Intervention Systems and other proactive strategies that help prevent employee misconduct
• Recognize personal liability and exposure risks related to inadequate management and investigation of personnel matters