Critical Incident Management 360°: Managing the Incident and the Aftermath

Instructor: Captain Tim Plotts (Ret.)

Location: Lynnwood, WA (Snohomish County, ZIP 98037)

Dates: March 1–3, 2027

Duration: 24 hours

Cost: $565.00

Categories: Critical Incidents, Leadership, Other

Course Overview

This comprehensive 24-hour program provides an interactive learning experience tailored for law enforcement leaders at all ranks who need to make quick, reasoned, and well-informed decisions throughout the entire lifecycle of a critical incident.

The course extends well beyond the initial emergency response phase. Participants will develop competencies in managing crisis situations including active shooter events, hostage standoffs, barricade scenarios, and significant crime scenes. More importantly, the program addresses the intricate leadership challenges that emerge during the recovery and resolution phases that follow the immediate crisis.

Key focus areas in the aftermath modules include managing officer injuries and fatalities occurring in the line of duty, coordinating family notifications and providing family support, navigating media relations and political considerations, preparing for legal and litigation matters, and maintaining officer psychological health and organizational resilience.

Upon completion, participants will gain actionable strategies for managing high-pressure situations and their consequences, improving decision-making outcomes in critical scenarios. Course materials include a comprehensive litigation-protective response framework and a complimentary 240-page reference guide for field application.