Watertown - Dispatcher - Full Time
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PUBLIC SAFETY DISPATCHER - FULL TIME
WATERTOWN POLICE DEPARTMENT
Hourly Rate $24.17 (probation)
$27.31 after 12 months
The Watertown Communication Department is looking to hire a full time public safety dispatcher for the midnight utility shift. The position covers the days off of the existing full time shifts, and include a day or afternoon shift monthly. The rotation includes weekends, holidays, and nights and can be amended in cases of staff shortages. Applicant is preferred to have knowledge of the Watertown area, be able to multitask, and be comfortable with making sudden decisions. Computer experience is a must. A State of Connecticut telecommunicator certification is a plus. Please submit your application online through PoliceApp.com, no other application methods will be accepted.
-NO PHONE CALLS WILL BE ACCEPTED-
The Watertown Police Department is a Tier III State of Connecticut accredited agency that proudly provides services to Watertown and Oakville. The Watertown Communications Department dispatches the Watertown Police and Fire Departments. The best applicant will show themselves to be motivated, a quick learner, a team player, and will recognize dispatching is a rewarding career, as well as a 365/24/7 operation. We are looking for a person that sees the benefits of being a dispatcher and wants to bring their enthusiasm to our great team!
EOE
FULL TIME EMPLOYEES RECEIVE:
Medical and Dental insurance (Cigna)
Active employee Life Insurance policy.
Vacation, Sick, Floating Holiday and Personal time.
Second and third shift differential and Overtime where applicable
Holiday pay at 8 hours, plus 12 hours, for shift worked, overtime on holidays is double time.
Differed Comp Retirement program, with matching percent.
Seniority benefits, including overtime selection and shift selection.
*You always work with a partner and are welcomed and encouraged to participate in department and community-based functions.*
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Answer 911 and routine phone calls for service.
Monitor Police, Fire and Town Highway, State Police Hotline and Mutual Aid radio traffic.
Follow Emergency Medical Dispatch protocols.
Operate NexGen Computer Aided Dispatch system, additional police related computer programs as well as Microsoft.
Provide assistance and information, as authorized, to town departments, police and fire agencies.
Assist the public in matters of general police information.
Obtain information on wanted, missing property/persons and motor vehicle/operator information from COLLECT/NCIC.
Partake in continued Powerphone education.
KNOWLEDGE, SKILLS AND ABILITIES:
*Must have an exceptional ability to communicate (Verbal and written)
*Genuine ability to establish and maintain effective working relationships with superiors, co-workers, and public.
The ideal candidate will have the ability to work under stressful situations while maintaining composure. They will be expected to make knowledge-based decisions, be professional and truthful. The dispatcher should have an ability to relay numerous details with good memory retention during and after a call for service and always maintain the highest level of confidentiality.
The hired candidate must follow policy and procedures for Communications, Police and Fire Departments, Town of Watertown Employee Handbook and State of Connecticut CJIS.
Only applications from PoliceApp.com will be accepted. All communication regarding the interview process will be done through PoliceApp.com and will be the responsibility of the applicant to follow up on their status. No phone calls will be accepted.
* Recruitment will remain open until the position is filled and the hired person completes training. *
Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.
Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.
Please direct questions regarding this position to cdvileskis@watertownctpd.org
Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.
Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.