Job Announcement:
Full-Time Police Dispatcher
This is specialized work in receiving/dispatching police and emergency calls and messages in
the police communications center and in performing a variety of related duties. Work involves
the responsibility for operating radio communications, telephonic equipment and performing
related clerical communications tasks. Work requires fast, efficient and accurate receiving,
dispatching and processing of calls, alarms and messages. Employees assigned to this position
are responsible for receiving, evaluating and dispatching calls for police service and performing
notification and information gathering duties in support of officers in the field. All work is
performed in accordance with departmental rules and regulations under the supervision of a
superior but requires judgement in completing and controlling dispatching under stress
conditions.
JOB FUNCTIONS AND DUTIES:
- Receives/evaluates and dispatches calls from the public requesting police assistance
including calls for police, emergency medical services, fire assistance, municipal services,
and general information. - Maintains radio contact with police units, other law enforcement agencies and Township
departments when necessary. - Inputs and transmits call information using computer terminal keyboard; refers callers to
appropriate agencies; or contact various parties to notify of complaints and/or actions
required. - Inputs and transmits call information using computer terminal keyboard; refers callers to
appropriate agencies; or contact various parties to notify of complaints and/or actions
required. - Verifies and/or inputs data as requested by officers in the field.
- Operates a two-way radio and/or MDT systems to dispatch calls to patrol units and
receive and communicate information. - Utilizes computer aided dispatch terminal to update and monitor unit status, transmit
officer request for emergency services and retrieve various data/records. - Notifies wrecker services, emergency medical services, fire service, Prosecutor’s Office,
Medical Examiner or any other services/agencies requested by officers in the field. - Contacts complainants by telephone to gather supplemental information on service
requests, as needed. - Conducts file inquiries, as requested by officers, into NCIC, or regional data banks to
check driver records, vehicle registrations, stolen property listings, warrants, criminal
history reports and/or missing person’s listings.
RELATED DUTIES AND RESPONSIBILITIES:
- Performing a variety of clerical duties including maintaining logs; typing and filing forms,
records and reports. - Disposition of call is accomplished in accordance with established departmental
procedures; however, an employee in this position must exercise independent
judgement as experience is gained. - Relays information to police supervisors; supervision shall be received from a supervisor
both orally and in writing. - Answers phones for other Department offices or other agencies when needed.
- All books and records under the charge of the dispatcher must be kept neatly and
accurately, and all such records will be inspected periodically. - At the end of the tour of duty of the dispatcher, they shall check to see that all records
and reports are complete; and they shall thoroughly acquaint the dispatcher that
relieves them with all the current business of the office, paying particular attention to the
uncompleted business, reports and orders, so that the operation of the department shall
not be interrupted. - The dispatcher shall perform other assignments as assigned at the discretion of the
employee’s immediate supervisor on an as needed basis as determined by the
immediate supervisor.
JOB REQUIREMENTS:
- Experience providing a familiarity with the operation of public emergency communication
equipment and systems and/or answering complaints and providing information; - graduation from high school;
- certified training in Emergency Medical Dispatch (EMD), 911 Emergency
Operations; - or any equivalent combination of experience and training which provides the
following knowledge, abilities and skills:- Knowledge of the geography of the Township, of the ability to acquire such knowledge
within a reasonable period of time. - Knowledge of radio transmission procedures, or the ability to acquire such knowledge
within a reasonable period of time. - Knowledge of emergency medical service, police and fire organizations and procedures
or the ability to acquire such knowledge within a reasonable period of time. - Ability to develop, within a reasonable period of time, skill and speed in the operation of
radios and related equipment and to demonstrate a knowledge of public safety
functions and procedures. - Ability to act quickly, calmly and correctly in emergency situations.
- Ability to maintain dispatching procedures, coordinating and placing equipment within
departmental procedures and with respect to the needs of the particular emergency.
Ability to speak clearly and distinctly. - Ability to understand and carry out oral and written instructions.
- Ability to accurately enter required dispatch information into the CAD system at a
reasonable rate of speed and the ability to successfully complete a 20 words per minute
typing test and a timed CAD test. - Ability to successfully pass a background investigation.
- Knowledge of the geography of the Township, of the ability to acquire such knowledge
- In addition to Township requirements a successful candidate must meet the requirements promulgated by the State of New Jersey, Department of Law and Public Safety in order to receive clearance to access all CJIS Terminal Operations.
- All arrests, juvenile, adult and expunged records are possible disqualifiers for law enforcement employment.
- Ability to establish and maintain effective working relationships with fellow employees
and the public.
Persons with mental or physical disabilities are eligible as long as they can perform the essential
functions of the job after reasonable accommodation are made to their known limitations. If the
accommodation cannot be made because it would cause the employer an undue hardship,
such person may not be eligible.
Union: FMBA – Local 483
Hours: 40 hours per week
Salary Range: $43,346.80 – $89,703.79 / year
Please direct questions regarding this position to jskripko@trpolice.org
About Law Enforcement Jobs
Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.
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