Shelton - Dispatcher

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Job Overview

Department Shelton Police Department
TypeDispatcher
Job TitleDispatcher
Salary$47,990 - $57,131
Contactj.bashar@cityofshelton.org
Location Shelton, CT


Job Prerequisites


Job Announcement

Shelton Police Department, CT Police JobsCITY OF SHELTON

NOW ACCEPTING APPLICATIONS FOR 

POLICE DISPATCHER

The City of Shelton is accepting applications for an open competitive position as a Dispatcher to work within the Shelton Police Department.  Interested candidates must apply by filing an application with PoliceApp.com and take a written test. The tests will be administered by the CPCA.  The cost of said test is $95, which will be paid to PoliceApp.com by the applicant.  For applicants to register for the test, they must go to https://www.policeapp.com and register under the dispatcher exam.  Due to coronavirus, the CPCA Dispatcher Written Test will be online and once registered, applicants will receive the test instructions.

If you already possess a valid CPCA Dispatcher Written Test Score, you will be able to apply right away.

HOW TO APPLY: 

The City of Shelton will be accepting applications via PoliceApp.com.  The application can be obtained and filed via the following link:

www.PoliceApp.com/Sheltonct

The City of Shelton will not be accepting applications, unless filed with PoliceApp.com.

GENERAL DESCRIPTION:   

Receives and transmits emergency and administrative messages over a combined police, fire, and medical communications systems.  The Police Dispatcher Job Description is attached hereto, describing the examples of duties, supervision received, and a more detailed job description, which terms and conditions will apply to each candidate hired.

STARTING SALARY RANGE/JOB CLASSIFICATION: 

$47,990 - $57,131. This position is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Shelton and Local 1303-238, Council #4, AFSCME, AFL-CIO dated May 18, 2018.  Admin-Clerical Union Job Classification “D”. This position is a forty (40) hour per week position and comes with standard City of Shelton benefits package.

QUALIFICATIONS:

  • Technical skills and knowledge acquired from prior communications experience or on-the-job training.
  • Ability to verbally communicate effectively under stressful conditions and ability to type and operate CAD System and basic computer system. 
  • Ability to acquire knowledge of the road network(s) and locations of primary government buildings, schools, bodies of water, fire stations, etc. located in the City of Shelton.

EDUCATION, EXPERIENCE, AND TRAINING:

Graduation from High School or its equivalent.  Prior communications and dispatching experience desirable.  Knowledge of Public Safety operations desirable. Completion of additional certification and training: NIMS 100 and NIMS 700 training; a three day NCIC course, a public safety tele-communicator training class and successful completion of a NG-911 training module and/or such updates as may from time to time be required by the Shelton Police Department or other governing agency.

KNOWLEDGE, SKILLS, AND ABILITIES:

Technical skills and knowledge acquired from prior communications experience or on-the-job training.  Ability to verbally communicate effectively under stressful conditions.  Ability to type and operate CAD system, and basic computer system and acquire proficiency in use of computer programs and software used in the Shelton Police Department.  Ability to acquire knowledge of the road network(s) and locations of primary government buildings, schools, bodies of water, fire stations, etc. located in the City of Shelton. Considerable knowledge of general office procedures, practices and equipment including specialized computer systems. Employee must have good skill in operating multi-extension phone system.  Ability to gain knowledge of regulations and procedures relative to the Shelton Police Department rules, regulations and policies.  Good ability to understand and follow oral and written instructions, commands and orders from superiors and Police personnel and to communicate effectively orally, via telephone or in person and strong ability in written communication. Must be able to establish and maintain effective working relationships with the administration, superiors, associates, and the general public.

MERIT SYSTEM TESTING: 

The top 15 candidates who successfully pass the written test will be invited to take an Oral Interview Test, at which time a resume will be required and additional personal information.  A combined score of the written and oral test will determine the ranking assigned to each candidate.  The top 10 candidates will remain on a certified hiring list for at least one year from which the City will hire as positions may open.

PROBATIONARY PERIOD: 

6 months after successful completion of the following additional certification and training: NIMS 100 and NIMS 700 training; a three day NCIC course, a public safety tele-communicator training class and successful completion of a NG-911 training module.

APPLICATION CLOSING DATE: 

Applications will be accepted through 5:30 pm Friday, April 23, 2021, however, each candidate must possess a valid CPCA Dispatcher Written Test Score by the application deadline. 

This position description should not be construed as a complete listing of all duties and is not a contract of employment.  The City of Shelton is an equal opportunity employer.  EOE/MF

Please direct questions regarding this position to j.bashar@cityofshelton.org


Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

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