Job Announcement:
EMERGENCY DISPATCHER
Emergency Dispatchers are a critical link between the community and emergency services. Dispatching can be demanding work. Emergency services personnel depend greatly on Emergency Dispatchers to provide accurate information to help ensure their safety and that of the publics. The Emergency Dispatchers ability to obtain relevant and accurate information, simultaneously relay information to responding units, knowledge of the area, knowledge of available resources, and ability to use their best judgement utilize their knowledge and training, are extremely vital.
Job Description
The Town of Buxton is seeking qualified applicants for a full-time Public Safety Dispatcher position. Both certified and non-certified candidates are encouraged to apply.
Dispatchers serve as the critical link between the public and emergency response services. In this role, you will be the calm, steady voice people rely on during emergencies—coordinating police, fire, and rescue responses with speed and accuracy.
This position involves operating advanced communication systems, managing both routine and emergency calls, and monitoring public safety radio traffic. It is a fast-paced environment that requires strong multitasking abilities, clear communication skills, and the ability to remain composed under pressure while exercising sound judgment and professionalism.
This is more than just a job—it’s an opportunity to make a meaningful difference when your community needs it most.
ATTENTION LATERAL APPLICANTS!
The Town of Buxton Police Department is looking for motivated, community-focused individuals to join our team. We offer an expedited hiring process for candidates who are Certified full-time dispatchers or who possess an equivalent out-of-state certification.
Lateral candidates can take advantage of competitive transfer packages, including pay that reflects your full-time years of service and experience. For those not yet certified, we are committed to supporting you through the certification process from start to finish.
Join a department that values professionalism, growth, and service—build your career with Buxton PD.
Minimum Qualifications
- High school diploma or equivalent
- Ability to obtain a Certified Terminal Operator’s Certificate and Emergency Telecommunicator Course (ETC) certification
- Availability to work all shifts, including nights, weekends, and holidays
- Ability to Commute to Buxton, ME 04093 (Required)
Additional Requirements
- Successful completion of a police background investigation
- Polygraph examination
- Psychological and medical evaluations
Benefits Overview
- MMEHT Acadia Health Plan -Town Pays 80% for Family, and 90% for Employee Only
- Dental- Town Pays 80% for Family, and 90% for Employee Only
- 100% Town paid basic life insurance with health plan enrollment
- Vacation Days are front loaded every year on employee's anniversary date
- MainePERS Special Plan 3C Retirement or 457b
- Sick Days Accrue at 8hrs per month
- Pay Stipends for Fitness, Military Service, Education, and Advanced Training
Responsibilites
- Report any deployment of officers beyond their regularly assigned routes or sectors, to the Officer-in-Charge.
- Inform the Officer-in-Charge whenever a police vehicle is out of service.
- Announce the call letters of the Department Communications Commission.
- Be thoroughly familiar with the department's procedures relating to use of radio and other communications equipment.
- Acquire a thorough knowledge of the location and layout of streets, buildings, parks, housing projects, and other significant areas of the community, to maximize the accuracy and speed of the dispatching services.
- Respond to all complaints received in a calm, civil manner.
- Be familiar with emergency procedures that relate to matters requiring urgent police attention, to be capable of activating them immediately.
- Keep personnel who have been dispatched to calls fully informed of all facts affecting the safety or efficiency of their response to such call.
- Inform the Officer-in-Charge when contact with an officer on patrol cannot be made after a reasonable amount of time.
- Maintain equipment, especially the emergency call lines, keep all equipment in working order and immediately report any malfunction or defect to the Head Dispatcher.
- Record all significant communications as required by current departmental procedures.
- Answer all telephone calls promptly as required by current departmental policy and respond by stating "Buxton Public Safety" or "Buxton Police Department".
Emergency Dispatchers are an integral part of the public safety team. They play a vital role in aiding people in trouble, stopping, preventing, and investigating crime, relaying pertinent information, guiding emergency services to scenes, and ensuring the safety of Buxton First Responders and the people they serve.
A CAREER WITH BUXTON EMERGENCY COMMUNICATIONS CENTER
While remaining calm and professional, an Emergency Dispatcher must evaluate each call for service as rapidly as possible, obtain relevant information from citizens regardless of their state of mind, research premise history, check names for warrants, ensure emergency personnel safety, and simultaneously relay that information to units responding. Emergency Dispatchers must know department policies and procedures, the basic elements of crimes, local geography and available resources. With 24/7 coverage, Emergency Dispatchers work with our Patrol Officers and Firefighters during shifts. The experience gained with Buxton Emergency Communications Center will help cultivate your knowledge, skills, and professional development necessary to become a highly effective and well-rounded Dispatcher.
BENEFITS
Click Here to View Benefits Information
- Starting July 1st, 2026
- Entry Level – 1 Year – $28.57
- 3 Years – 15 Years – $29.43 – $34.11
- Personnel will be eligible to receive only one of the following and shall be compensated at the higher rate of the options outlined below:
- Military Hourly Stipend:
- 2 Years – $0.25 per hour
- 4+ Years – $0.50 per hour
- Education Hourly Stipend:
- Associate’s – $0.25 per hour
- Bachelor’s – $0.50 per hour
- Master’s – $1.00 per hour
- Military Hourly Stipend:
- Special Training Incentive:
- $1.00 per hour while operating or instructing a specialty
- Health Insurance(Single 90/10 – Family 80/20) (see attached for Dental and Vision):
- Acadia (POS-C Plan)
- Single – $34.08
- Employee & Child(ren) – $111.21
- Employee & Spouse – $152.89
- Family – $152.89
- Baxter (POS-200 Plan)
- Single – $34.08
- Employee & Child(ren) – $111.21
- Employee & Spouse – $152.89
- Family – $152.89
- One week of vacation will be granted after first 6 months of employment.
- Compensatory time may be accrued up to a maximum of 120 hours per fiscal year
- Paid Holidays (13 holidays listed within the contract)
- Retirement
- Maine PERS retirement 2/3rds at 25 years (buy-back options for previous law enforcement service)
- 457(b) Deferred Compensation Plan (town to contribute 3% during probationary period and 6% after one year of service – employees are fully vested immediately)
Hiring Process
Resume submission, interview, background investigation, polygraph, psychological exam, and medical exam.
**The Chief of Police holds discretion to waive portions of this process based on individual candidate's experience. **
The Town of Buxton shall provide equal opportunity to all employees without regard to religion, age, sex, race, color, ancestry or national origin, physical or mental disability, marital status, sexual orientation, genetic information or veteran status.
We hope that your employment with the Town will be a rewarding and satisfactory experience.
Please direct questions regarding this position to recruitment@pd.buxton.me.us
About Law Enforcement Jobs
Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.
Applicants are responsible for checking their email and logging into their PoliceApp account to monitor for updates.