Brookfield - Dispatcher NON-Certified (Full Time)

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Job Overview

Department Brookfield Police Department
Job TitleDispatcher NON-Certified (Full Time)
Location Brookfield, CT

Job Prerequisites

Job Announcement





Fern Smenyak,  Director of Human Resources


100 Pocono Rd.


Brookfield, CT  06804                        email:


                      Fax: 203-775-4068

Posting Date:

September 18, 2023



Job Title/Dept:

 Full-Time Dispatcher/Police Department



Job Level and Rate:

$29.36/hr, per union contract



Job Description: 

FULL-TIME Communications Operator

SHIFT WORK REQUIRED. Must respond accurately and quickly to all incoming routine and emergency calls, including 911, and appropriately dispatch or transfer as needed.  Contact towing service for wreckers as directed and enters into CAD. Prioritize calls to determine priority and handle emergencies efficiently and effectively.  Provide pre-arrival instructions for required medical calls per department protocol. Maintain continual radio communications with all Police, Fire, and EMS vehicles. Log Police, Fire, and EMS dispatch incidents and equipment movement. Respond to public inquiries, complaints, and emergencies. Notify traffic networks and all agencies of significant traffic problems: monitor different radio bands and security cameras. Enter vital information into teleprocessing equipment in a timely and accurately. Activate necessary equipment required to facilitate prisoner detention.

Initiate overtime call-ins for communications operators. Operate the COLLECT System and maintain certification. Notify the on-duty Police Supervisor, Fire and EMS Chiefs of pertinent safety information.  Communicate with other agencies, including surrounding Police Departments, Fire & EMS agencies, CSP, Social Services, Town Offices, Medical Examiner, Fire Marshal, press, DOT, CL&P, and SBC/SNET per department protocol. 

Resumes must be submitted online at

Equal Opportunity Employer



Skills Required: 

Must possess good data entry and communication skills.  Dispatcher experience preferred.



Education Required: 

High School Diploma or equivalent



Licensure Requirement(s): 

COLLECT & EMD and State certifications will be required upon hire.



Union or non-union position: 

Union; CSEA

Physical Demands:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Employees must be able to read and interpret documents and write reports and correspondence.  While performing the duties of this job, the employee regularly works in an office setting.  Occasionally the employee may be required to stand, sit, walk, stoop, kneel, crouch, crawl, climb, balance, and use hands and arms.  The employee must occasionally lift and/or move up to 25 pounds. 

Please direct questions regarding this position to

Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.

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