Critical Incident Response for Peer Support Teams

Instructor: Heather Williams, PsyD

Location: Westminster, CA (Orange County, ZIP 92683)

Date: December 10, 2026

Duration: 8 hours

Cost: $195.00

Course Overview:

This POST Certified training equips peer support team members with essential skills to respond effectively and facilitate psychological recovery and resilience among public safety personnel following large-scale critical incidents, active shooter events, or terrorist attacks. The course welcomes all public safety employees and peer support members.

Key Topics Covered:

• Understanding the ripple effect of critical incidents
• Defining and discussing the peer support role
• Enhancing capacity to provide support in the aftermath of critical incidents
• Recognizing acute stress reactions
• Strategies for reducing post-traumatic stress injury (PTSI)
• Building crisis counseling competencies
• Emphasizing the importance of self-care and resilience

Categories: Peer Support, Stress Management, Mental Health