Training Courses

Calming The Fire: Principles for De-escalation and Understanding by PATC

Date & Time:
  • November 8, 2027 – November 10, 2027
Location:
Texas City, TX

Calming The Fire: Principles for De-escalation and Understanding People

Instructor: Darryl Rivers

Duration: 3 days | Hours: 24 PD hours

Schedule: 8:00 AM - 4:00 PM local time each day

Cost: $550.00

Course Overview

This comprehensive training program equips participants with fundamental de-escalation techniques by teaching them to recognize and understand various behavioral styles and the most effective communication strategies for each one. The curriculum focuses on helping officers recognize their own communication strengths and areas for development, recognizing that each officer serves as the foundation for successful de-escalation in potentially volatile situations.

Learning Objectives

Upon completion of this course, attendees will be able to:

  • Recognize the fundamental behavioral styles present in all individuals and apply this understanding in practical situations
  • Distinguish between positive and negative body language and utilize this knowledge to support successful de-escalation techniques
  • Move beyond surface-level problematic behaviors to uncover the underlying causes of conflict
  • Address the person first, focusing on their needs rather than centering the discussion solely on the immediate problem

Course Description

This training explores how officers can develop the communication and behavioral awareness skills necessary to manage tense encounters effectively. By understanding different personality types and behavioral patterns, participants learn to adapt their approach and create opportunities for peaceful resolution. The course emphasizes the importance of officer self-awareness in determining the outcome of interactions and provides practical strategies for managing high-stress situations through improved communication.