Training Courses

Command and Connect: Essential Skills for First Line Supervisors – Acton PD

Date & Time:
  • November 16, 2026 - 9:00 AM–3:00 PM (Eastern Standard Time)
Location:
371 Main Street, Acton, MA
Agency:
Municipal Police Institute
Training Hours:
6 hrs

Facts

  • Instructor: David Allen
  • Date: November 16, 2026
  • Location: Acton Police Department
  • Time: 9:00 am - 3:00 pm
  • Price: $199.00 USD

Course Overview

This first-line supervisors training program prepares participants with the practical skills and knowledge needed to lead effectively within today's demanding public safety environment. The course delivers actionable tools and evidence-based strategies designed to strengthen leadership abilities and cultivate high-performing teams.

Course Content

This First Line Supervisor course contains:

  • Reducing stress and understanding burnout (practical skills on how to fill your tank)
  • What makes a good leader
  • Interview techniques (how to have that difficult conversation with a staff member)
  • Stepping up – dealing with Imposter Syndrome
  • Practical people techniques for managing personnel interactions
  • On the spot decision making. A bad idea is better than no idea (do something instead of doing nothing)
  • Taking responsibility and owning the outcome
  • Constructive criticism
  • Unconscious bias
  • Achieving increased productivity in personnel
  • Retaining good staff
  • Managing PTSD and moral injury

Who should attend?

First Line Supervisors