Training Courses

De-Escalation: Strategies for Best Possible Outcomes by Command Presence

Date & Time:
  • October 26, 2026
Location:
Brighton, MI

De-Escalation: Strategies for Best Possible Outcomes

Course Length: 8 Hours

Format: In-Person

Date: October 26, 2026

Location: Brighton, MI (Green Oak Township Police Department)

Cost: $1,200 (standard rate); $450 with $700 sponsorship from T-Mobile for Government; $699 with sponsorship

Course Overview

This comprehensive 8-hour training program moves beyond theoretical discussions to provide participants with a concrete, evidence-based understanding of de-escalation techniques. By combining interactive discussions, practical application exercises, and research-informed methodologies, attendees will develop enhanced capabilities for managing interactions with individuals experiencing crisis situations and achieving optimal resolutions.

While recognizing that not all situations can be successfully de-escalated, this course equips participants with practical strategies and techniques to maintain composure, exercise control, and demonstrate professionalism in challenging encounters.

Target Audience

This training is designed for:

  • Sworn Law Enforcement Personnel
  • Correctional Officers
  • Dispatchers
  • Training Instructors
  • Supervisory Staff
  • Investigative Personnel

Core Topics Covered

  • Understanding De-Escalation: Establish a clear definition of de-escalation and communicate this understanding effectively to the public and colleagues.
  • Self-Regulation Under Stress: Develop awareness of personal responses and learn how managing your own reactions can positively influence encounter outcomes.
  • Human Behavior and Decision-Making: Analyze behavioral patterns and apply this knowledge to enhance communication and judgment in critical situations.
  • Engaging Persons in Crisis: Examine evidence-based methods for conducting safer and more productive interactions with individuals in crisis.
  • Best Possible Outcomes: Learn and apply strategies that support professional judgment and effective responses across diverse scenarios.

Why Agencies Choose This Course

Organizations utilize this training to strengthen officer communication skills, improve decision-making processes, and enhance professionalism during difficult interactions. Participants gain practical tools for managing stress, fostering more productive engagements, and working toward safer and more effective resolutions in varied circumstances.