Northwest Bergen Central Dispatch - Full-Time Public Safety Telecommunicator

Job Overview

Department Northwest Bergen Central Dispatch
Job TitleFull-Time Public Safety Telecommunicator
Salary $47,292.48 to $58,356.76
Registration Fee$35.00
Location Ridgewood, NJ
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Job Announcement

Northwest Bergen Central Dispatch, NJ Police JobsFull-time Public Safety Telecommunicator

Northwest Bergen Central Dispatch (NWBCD) seeks qualified applicants to join our team as a full-time Public Safety Telecommunicator (PST). NWBCD PSTs are responsible for the effective and efficient processing of emergency and non-emergency calls as well as handling the radio communications of over 25 public safety agencies.

Duties include:

  • Receive and field emergency and non-emergency phone calls
  • Provide emergency medical instructions to callers
  • Dispatch appropriate public safety personnel in a professional and timely manner
  • Record and track calls for service in a computer aided dispatch (CAD) system
  • Process AOC, DMV, NLETS, NJLETS, and NCIC inquiries and entries for law enforcement officers

Applicants must possess the following qualifications and certifications:

  • Valid CPR w/AED certification
  • Valid Basic Telecommunications Officer or 911 Officer certification
  • Valid Emergency Medical Dispatch (EMD) certification
  • High school diploma or equivalent
  • 18 years of age or greater
  • Read, write, speak English well
  • Be of good moral character

The compensation for this position is $16.75 per hour during initial training.

2024 Salary range:   $47,292.48 to $58,356.76

(Per year as established in the Northwest Bergen Central Dispatch Employee Association Agreement). This position is not eligible for per diem shift incentives.

Full-time PSTs are eligible for 180 hours of benefit leave and 72 hours of sick leave per year, pro rata.

There is no closing date for this posting.

NWBCD is an equal opportunity employer.

Please direct questions regarding this position to

Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.

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