Granby - Dispatcher

Job Overview

Department Granby Police Department
Job TitleDispatcher
Location Granby, CT
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Job Prerequisites

Job Announcement


Granby Police Department, CT Police Jobs






Under the general direction of the Captain or designated supervisor, receives and transmits emergency and administrative messages over a combined police, fire, medical and town department of public works communications system, and performs clerical support for the Department as required


Receives telephone calls for police, fire and emergency medical services under an E-911 regional dispatch center. Takes telephone calls for police, fire, emergency medical services and general information and then routes calls to proper agencies and personnel.

Monitors the activities and locations of all police officers for the Town of Granby, fire apparatus, and ambulances for the towns of Granby, East Granby, and East Hartland to insure all personnel safety.

Monitors various police and fire radio frequencies.

Monitors, interprets and transmits information using the National Crime Information System (NCIC) and the Connecticut On Line Law Enforcement Communication Teleprocessing System (COLLECT).

Types police reports, tabulates data, and maintains the daily journal, indexes, logs and files as required.

Monitors silent alarm panel and acts on alarms of fire and burglaries.

Operates and maintains video and audio recording equipment for phone and radio frequencies, and surveillance camera equipment.

Notifies command officers, town officials and supervisory personnel as directed about the nature of emergencies.

Receives all emergency telephone calls for town departments after operating hours and notifies appropriate personnel.

Dispatches fire and emergency medical services for the Towns of Granby, East Granby and East Hartland.

Performs related work as required. Works all shifts as assigned.

Trains and instructs new employees and part-time dispatchers.



Ability to acquire and skill in the operation of all equipment in the communications center.

Ability to speak clearly and precisely and to react quickly, calmly and accurately in emergency situations.

Ability to understand and carry out procedures and regulations given verbally and in writing.

Ability to deal effectively with Town staff and the public.

Ability to type and maintain protocol in regards to confidentiality.

Ability to work independently with little or no supervision.

Ability to give pre-arrival instructions for police, fire and medical incidents.



Operates dispatch equipment, telephone, computer, typewriter, copier and other standard office equipment.


Sitting at a dispatcher’s station and working over extended periods of time

Walking throughout the building

Lifting and carrying heavy materials and equipment.



High School diploma and some communications or emergency service experience.

SPECIAL REQUIREMENTS  - (Must be Able To Obtain)

  • COLLECT System Certification
  • E-911 certification
  • Connecticut Telecommunication School Certification
  • CPR certification
  • Emergency Medical Dispatch certification


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Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.

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