Cumberland - Public Safety Dispatcher
Job Overview
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Job Announcement
TOWN OF CUMBERLAND
45 Broad Street
Cumberland, Rhode Island 02864
PUBLIC SAFETY DISPATCHER
The Telecommunications Division is responsible for providing public safety communications for the Cumberland Police Department, Emergency Medical Services and the Fire Department.
- Must be able to operate under pressure, exercise good judgment and make sound decisions in emergency situations and under stress.
- Must be able to effectively communicate and elicit information from callers, and articulate and annunciate verbal radio messages to first responders.
- Must be able to work in a team-based environment to achieve common goals and establish and maintain effective working relationships with those contacted in the course of employment.
For routine administrative or personnel issues, the Public Safety Dispatcher reports to the Chief of Police or his/her designee. For specific dispatch operations and procedures (Police, Fire and EMS), the Dispatcher operates under the written or verbal direction of the respective department Chief or his/her designee.
QUALIFICATIONS, EDUCATION AND EXPERIENCE:
- High school diploma or GED
- Computer literate with a working knowledge of Microsoft Windows operating system
- Type a minimum of 25 words per minute
- Must pass a state and national criminal background check
During Probationary period - Must complete ICS and APCO trainings
Previous public safety dispatch experience and certification is preferred but not required
SCHEDULE:
Rotating 8-hour schedule - 6 days on, 4 days off (7:00am-3:00pm, 3:00pm-11:00pm, 11:00pm-7:00am)
COMPENSATION:
This position will be filled in accordance with the Collective Bargaining Agreement between the Town of Cumberland and the International Association of Firefighters Union. The pay rate for this position is $25.00 per hour.
All qualified and interested candidates should submit an application on PoliceApp.com. Please attach a letter of interest, current resume, diploma or GED, and any letters of recommendation.
Application Deadline: December 31, 2024
Contact Celeste Beauparlant, HR Director for the Town of Cumberland, with any questions or inquiries. cbeauparlant@cumberlandri.org
The Town of Cumberland is an Equal Opportunity/Affirmative Action Employer. All positions will be filled without regard to race, color, religion, national origin, sex, age, veteran status, or disability.
Please direct questions regarding this position to cbeauparlant@cumberlandri.org
Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.
Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.