Job Announcement:
Western New England University
Community Service Officer
Western New England University is a picturesque private New England university located in the 16-Acres section of Springfield, Massachusetts.
WNE University offers a generous benefit package for full-time employees, which includes:
- Tuition Remission after just 90 Days for employee, spouse, and their dependents
- Ample paid time off
- 403b retirement plan
- Health Insurance with Wellness Reimbursement
- Dental insurance
- Life insurance
- Use of many campus amenities, including the Wellness Center
We are currently looking for a qualified individual to serve as a Community Service Officer.
The Western New England University Police Department adopts a hybrid model with fully sworn and certified University Police Officers that work in conjunction with non-sworn civilian Community Service Officers. Together, we operate 24 hours a day, seven days a week, 365 days a year.
Community Service Officers' Duties Include:
- Perform all Dispatcher Duties within the Dispatch Center.
- Perform periodic patrols of the university buildings and grounds.
- Patrol the campus in a university patrol vehicle.
- Operate two-way radio and other electronic equipment while patrolling grounds.
- Write incident reports.
- Operate and monitor CCTV cameras, computerized access security systems at University buildings and houses, access system and emergency phone monitor system.
- Provide courtesy escorts and walk students between various locations on campus as requested.
- Assist with the response to fire alarms, contacting necessary personnel such as fire and police departments, ambulance services as requested by onsite supervisors.
- Assist University Police staff investigating complaints and other situations.
- Enforce parking regulations. Issue parking and warning tickets to violators.
- Assist with response to all emergencies, medical, fire, etc. and the completion of necessary paperwork. Must be able to administer C.P.R. and basic first aid.
- Community Service Officers may be assigned to work with a group from the university community.
MINIMUM QUALIFICATIONS:
- Must have a high school diploma or equivalent
- Candidates will be expected to pass an extensive background check
- Have an acceptable driving record
- Must possess a valid driver’s license
- Must be able to obtain certification as a Massachusetts First Responder
JOB DESCRIPTION:
| The Western New England University Department of Public Safety provides protection to the university community and its properties with the primary goal of the Community Service Officers working with the University Police Department in accomplishing this mission. Preference will be given to those candidates with prior Public Safety experience. |
Please direct questions regarding this position to dan.donohue@wne.edu
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