Rockport - Parking Control Officer

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Job Overview

Department Rockport Police Department
Job TitleParking Control Officer
Salary$17.59 per hour
Location Rockport, MA

Job Announcement


Title: Parking Control Officer (Civilian)

Planned Start Date: April 15, 2021

Planned End Date: November 15, 2021

Hours Per Week: Up to 40 hours

Salary: $17.59 per hour

Job Description:


The composition of work involved as the Parking Control Officer (Civilian Position) involves the enforcement of parking laws and by-laws as established by Massachusetts General Laws and the Town of Rockport Board of Selectmen on public ways and parking lots.  The position of Parking Control Officer is established in MGL Chapter 147 S 10F. This position is restricted by MGL Chapter 90 S20A to only enforcing parking violations. The Parking Control Officer has no authority to enforce criminal law. The Parking Control Officer is under the direction, control, and supervision of the Parking Program Supervisor and the on-shift RPD Officer-in-Charge.  The Parking Control Officer is guided by the Rockport Police Department Rules/Regulations and Policy/Procedure manuals. 

The position involves extensive walking and standing for long periods of time; lifting and carrying of parking violation books and occasionally the carrying of equipment related to the Parking Program to include but not limited to signage; working in inclement weather; exposure to hazards and working in the proximity of moving vehicles; continuous interaction with the community, and requires normal color vision. The Parking Control Officer will be required to maintain a flexible schedule with work hours during days, evenings, and weekends from April 15th to November 15th. The Parking Control Officer is required to wear a departmental issued uniform and safety gear as designated by the police department.  Uniforms and paid training are provided.


The Parking Control Officer is responsible for the following duties:

  • At the beginning of each shift obtain a parking ticket writer machine to be utilized during the shift;
  • Check-in with the Rockport Police Department Desk Officer/Civilian Dispatcher for any relevant information pertaining to events taking place in Town or incidents that may impact parking and/or traffic;
  • Conduct parking enforcement by issuing parking violation notices for vehicles found to be in violation;
  • Educate the public as needed on the parking kiosk and meter operation;
  • Provide information to citizens who request to appeal a violation notice (ticket);
  • Enforce the parking laws and bylaws with reasonableness and impartiality in all areas of the community;
  • Report to the Rockport Police Department Dispatch Center any observed criminal activity or safety concerns while conducting parking enforcement;
  • Report to any kiosk/meter problems to the Dispatch Center for tracking and subsequent notification to the Parking Program Supervisor immediately;
  • Assist the Parking Program Supervisor with assigned tasks, and
  • Other duties as assigned.

Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.

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