East Cleveland - Customer Service Representative

Job Overview

Department East Cleveland Police Department
TypeCivilian
Job TitleCustomer Service Representative
Deadline Apr 30, 2021 11:59 PM Eastern
Registration Fee$25.00
Location East Cleveland , OH
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Job Announcement

*$25 Application fee will be reimbursed (by the department) to all candidates who are hired by the East Cleveland Police Department.*

East Cleveland Police Department, OH Police Jobs

EAST CLEVELAND POLICE DEPARTMENT

NOW HIRING

TOW YARD CLERK

  • Document, identify and verify vehicle information to ensure that the record contains correct data for inventory and quality control. 
  • Obtain or verify vehicle ownership, lienholder, or other information for notification purposes. 
  • Validate information and coordinate record corrections with the Parking Department and the East Cleveland Police Department to ensure accuracy. 
  • Accurately evaluate vehicles for value, damages, and vehicle information. 
  • Determine future dispositions based on applicable state statutes and vehicle market value based on current market conditions. 
  • Use and create database queries to locate vehicles, establish/create dispositions, identify entry errors or questionable dispositions, and evaluate data to determine ownership or inconsistencies in ownership or vehicle data. 
  • Coordinate vehicle releases to ensure that all customers are served in a timely and orderly manner. 
  • Assess and document the condition of all vehicles at the time of release. 
  • Ensure that the correct vehicle is released to the authorized agent or is recycled or sold based on legal timeframes. 
  • Perform Tow Lot maintenance as required. 
  • Complete Department of Motor Vehicles (DMV) and other vehicle forms accurately using spreadsheets and databases as necessary. 
  • Answer inquiries by customers, tow drivers, East Cleveland Police Officers, and other persons regarding vehicle status.


Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

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