Hanover - Full-Time Communications Officer

Job Announcement

Town of Hanover
Now Accepting Applications for

Full-Time Communications Officer

The Town of Hanover is accepting applications for a full time Communications Officer.  We offer a highly competitive flexible benefits package that includes health, dental, disability, enrollment in New Hampshire Retirement System, generous paid time off, and much more.  Starting hourly rate is $20.53, depending on qualifications and experience.  

Responsibilities:

This position is responsible for receiving calls for assistance from the public, dispatching appropriate public safety personnel, and maintaining records for police, fire and emergency medical services agencies.  Candidates must have strong communication skills, calm demeanor, and the ability to respond effectively, efficiently, and quickly in stressful emergency situations. 

Job Duties: 

Job duties include monitoring and dispatching radio communications traffic for emergency and non-emergency situations; monitoring the status of emergency personnel; providing pre-arrival instructions to callers; maintaining log of telephone and radio calls; preparing monthly activity reports; monitoring and routing incoming messages from national and state computer networks; monitoring and assisting with motor vehicle stops; entering (or removing) data in National Crime Information Center (NCIC) and the State Police Online Telecommunications System (SPOTS) networks; monitoring digitized alarm system for area businesses and residents; and assisting police personnel in gathering information for incident, accident, arrest/booking, and other reports.  Other related duties as assigned.

Requirements: 

This position requires knowledge of or ability to learn police, fire & EMT operations, ICS protocol, radio equipment, pagers, telephones, computers and emergency telecommunication systems.  Applicants must possess or be able to readily obtain SPOTS/NCIC certification

How to Apply: 

Submit application, cover letter and resume through the PoliceApp.com website: (www.PoliceApp.com/HanoverPoliceDepartment) by no later than November 2, 2018.  Candidates must apply through PoliceApp.com. No application materials will be accepted via mail or by hand.   All offers of employment contingent on results of background check.  The Town of Hanover is an equal opportunity employer.

Please direct questions regarding this position to elizabeth.rathburn@hanovernh.org

Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.