Montana Department of Justice - Montana Highway Patrol Dispatcher

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Job Overview

Department Montana Department of Justice
Job TitleMontana Highway Patrol Dispatcher
Salary$21.05 Hourly
Registration Fee$35.00
Location Helena, MT

Job Announcement

Montana Department of Justice, MT Police Jobs

Montana Highway Patrol Dispatcher

Be a part of the TEAM that SAFEGUARDS Montana everyday!


We are currently recruiting for professional and reliable dispatchers as our first point of contact for emergency and non-emergency calls.

The Montana Highway Patrol Communications Professionals provide law enforcement communications services for the Highway Patrol Division troopers, Department of Justice employees, and numerous other state agencies.

Communication system operators (dispatchers) staff the centers 24 hours a day, 365 days a year, and provide the emergency communication services required to provide public safety.

Applications will be reviewed on a rolling basis.

Duties include:

  • Emergency and incident dispatching: receives and documents motor vehicle crashes and other emergency incident information; dispatches crash/incident information to appropriate trooper(s); enters information into the Criminal Justice Information Network (CJIN).
  • Criminal Justice Information Network (CJIN) Maintenance: Receives and responds to hardware and software problem reports and provides requested assistance.
  • CJIN Operations: Communicates via telecommunications with user agencies to assist in message formats.
  • Other duties as assigned: performs a variety of other duties as assigned in support of the agency mission and objectives.

Dispatchers speak with highly emotionally charged, mentally impaired and unstable individuals and must be able to tolerate a high degree of stress and remain calm under emotional emergency conditions.

The position is sedentary in nature with long periods of sitting or standing in a confined work area; however, dispatchers are required to perform some light lifting, stooping, and bending duties in the process of working with files and performing routine office duties. Dispatchers work varied shifts, from days to nights and work holidays and weekends.

The minimum qualifications for this position include:

  • High school diploma or a state-issued equivalency diploma
  • No prior work experience required.
  • Successful candidates will be required to pass a panel interview, CritiCall test, background, and hearing test during the selection process.
  • Must be a United States citizen (MCA 7-31-202).

The position requires the knowledge, skills, and abilities to:

  • Operate a computer terminal and peripheral equipment; multi-line phone system.
  • Actively listen and communicate effectively both verbally and in writing.
  • Multi-task and process information quickly.
  • Document information accurately being reported by phone, radio, in person and by other technology.
  • Disseminate information accurately and precisely in person, by radio, by phone and other technology.

Below is additional preferred knowledge:

  • Knowledge of Telephone Device for Deaf (TDD)
  • Knowledge in the use of police-two way radio dispatching equipment
  • Criminal Justice Information Network (CJIN), National Crime Information Center (NCIC) and National Law Enforcement Telecommunication System (NLETS) experience

AMAZING State of Montana benefits:

  • Medical, dental and vision coverage
  • Public Employee's Retirement System (PERS) plan choices - Defined Benefit or Defined Contribution
  • Additional 457b Deferred Compensation plan
  • Generous paid vacation, sick and holidays
  • Pre-tax Flexibility Spending Accounts
  • Employee Assistance Program
  • State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

Closing Date (based on your computer's time zone): ONGOING, we are waiting for you to apply!


Please direct questions regarding this position to

Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.

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